Return & Refund policy

At uecom.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

We accept returns within 30 days of the delivery date.
To be eligible for a return, the item must be:
- In its original condition – unused, unaltered, and undamaged.
- In the original packaging – including all accessories, manuals, tags, and labels.
- We may charge up to 15% restocking fee
To initiate a return, please contact us at sales@uecom.tech with your order number and reason for the return. We will provide you with return instructions.

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.
We recommend using a trackable shipping method (UPS or FedEx preferred) to ensure the safe return of your item.

Once we receive and inspect the returned item, we will notify you of the status of your refund.
If approved, a refund will be issued to your original payment method within 14 business days.
Original shipping charges (if any) are non-refundable.

We offer direct exchanges. If you need a different item, please return your original item for an exchanges.

Certain items may be marked as final sale or non-returnable. These items are not eligible for return or refund.

If you have any questions or need further assistance with your return, contact our support team at:
📧 sales@uecom.tech
📞 +17207443135

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